Q: Which forms of payment do you accept?
A: Credit cards, Klarna, Apple Pay, FB Pay, Shop Pay, PayPal and any card Shopify Payments accepts
Q: How natural are your products?
A: Our products are 82-100% natural.
Q: What is the shelf life of your products?
A: Shelf life on the bath and body products is 6 months from opening and 18 months from the manufactured date. The shelf life on the perfume is 18 months and the candles and hydrosol are 24 months. We craft in small batches, so your order is always fresh.
Q: Do you test on animals?
A: A Girl's Gotta Spa! natural bath and body products are cruelty free. We do not test our products or ingredients on animals, nor do we ask others to do so for us. Furthermore, we require that all our ingredient suppliers and manufacturers meet the same criteria of no animal testing. We are Leaping Bunny certified to show this commitment and insure that our ingredient suppliers and manufacturers uphold to this commitment as well.
Q: Can I try before I buy?
A: At this time, we do not offer free samples or a way to try before you buy. We do offer a 15% off discount on your first order when you sign up for our mailing list.
Q: Are your products vegan?
Q: Are your products Gluten free?
A: While our products do not contain gluten, the essential oils may have been processed on machinery that processes grains. We cannot guarantee that they are gluten-free due to not having control over the processing plants where our ingredients come from.
Q: How should I store my products?
A: Keep away from direct sunlight or a heat source.
Q: Is your packaging recyclable?
Q: Are there parabens in your products?
A: No, there are no parabens, petrochemicals, sulfates or formaldehyde in our products.
Q: Why do the same products sometimes vary slightly in color or scent?
A: To retain the highest quality for each product, we craft our body wash, body lotion, salt scrub and perfume in small batches. Since our ingredients are mostly natural, product changes can occur over a period of time, and those changes in color, scent, viscosity and texture are not necessarily immediate. Additionally, in the case of natural and naturally based skin care products, during seasonal temperature changes, products can become thinner or thicker.
Q: This lotion is thin in texture, is it supposed to be that way?
A: Yes. Lotion doesn't necessarily need to be thick and heavy in order to combat dry skin. Olive oil and essential oils lend to the thinning of the cocoa butter and shea butter, but in no way diminishes the hydrating properties of this lotion (in fact, they increase it!) Shake the lotion well before use.
Q: Why do your Energizing Citrus products state that wearing sunscreen is recommended?
A: Citrus-based products may cause photosensitivity. Due to this, we recommend wearing a broad spectrum UVA/UVB sunscreen, which we hope you do daily anyway! It is vitally important in the prevention of skin cancer and as an anti-aging product in your beauty arsenal.
Q: Are your products safe for pregnant women to use?
A: A Girl's Gotta Spa! natural bath and body products are gentle and safe. However, we recommend that any expectant mother check with her physician before changing her body care routine with our products, or any other line of products.
Q: Where are A Girl's Gotta Spa! products made?
A: Our products are made in The United States of America. We strongly believe in keeping and creating jobs in the U.S., as well as insuring quality control that our products are made to the highest standards without animal testing. All products are made in small batches to maintain the utmost quality for each product that makes its way from our shelves to yours.